Carbon Reduction Plan

CARBON REDUCTION PLAN

Supplier name: FLEXZO AI LIMITED

Publication date: November 2024

Commitment to achieving Net Zero

FLEXZO AI LIMITED is committed to achieving Net Zero emissions by 2040.

Baseline Emissions Footprint

Baseline emissions are a record of the greenhouse gases that have been produced in the past and were produced prior to the introduction of any strategies to reduce emissions. Baseline emissions are the reference point against which emissions reduction can be measured.

Baseline Year: 2024
Additional Details relating to the Baseline Emissions calculations.
FLEXZO AI LIMITED is dedicated to acknowledging and addressing the key environmental concerns it influences. Our commitment lies in consistently enhancing our performance in these areas: encompassing energy reduction minimised fuel consumption minimal waste generation maximal waste recycling curbing pollution. FLEXZO AI LIMITED Environmental and Energy Policy: Tonnes of CO2e per number of FTE (full time equivalent) employees best represents our business intensity ratio. Carbon emissions have been calculated in accordance with UK Government Environment Reporting Guidelines including Streamlined Energy and Carbon Reporting (SECR) guidance. Consumption data has been taken from purchase invoices and motor vehicle mileage data. Activity has been converted into carbon emissions using the published UK Government GHG Conversion Factors for Company Reporting 2020.
Baseline year emissions: 2024
EMISSIONS	TOTAL (tCO₂e)
Scope 1	571
Scope 2	357
Scope 3 (Included Sources)	We are currently working on finalising our employee commuting emissions. As a workforce technology solutions company, we believe these to be our only scope 3 emissions
Total Emissions	928*

* Scope 1 and 2 only

Current Emissions Reporting

Reporting Year: 2025
EMISSIONS	TOTAL (tCO₂e)
Scope 1	TBC. 2024 was our baseline year following formation in 2023.
Scope 2	TBC. 2024 was our baseline year following formation in 2023.
Scope 3 (Included Sources)	TBC. 2024 was our baseline year following formation in 2023.
Total Emissions	TBC. 2024 was our baseline year following formation in 2023.

Emissions reduction targets by 2030

To continue our progress to achieving Net Zero, we have set the following carbon reduction targets for 2030.

Carbon emissions to decrease to below 450 tCO₂e
This is a reduction of 48% against the 2020 baseline
Target to be reviewed each year as the impact of initiatives is realised

When developing our Carbon Reduction Plan we look to implement and adhere to best practice policies that embed and support Carbon Reduction Planning in support of Green Initiatives such as NHS Net Zero, as detailed within the Procurement Policy Note 06/21:

We have adopted UK Government and/or NHS targets for sustainable development where appropriate, in full consideration of the environmental impacts of any significant policy decisions and requirement to achieve Carbon Net Zero emissions in line with our target date). Sustainable development will include, but is not limited to:

Energy management
Water, to include system infrastructure maintenance and wastewater management
Waste prevention and management including waste hierarchy and segregation
Reducing single use plastics in accordance with the Environmental Protection (plastic straws, cotton buds and stirrers) (England) Regulations 2020, related Regulations in place across Devolved Administrations and all future waste related regulations; and
Minimising transport use.

We are not required to publicly report UK energy use and carbon emissions within the Supplier’s Director Report as we do not meet any two of the following three thresholds have been met in the preceding financial year, in alignment to the latest guidance published by the Department for Business, Energy and Industrial Strategy (BEIS):

A turnover of £36m or greater;
A balance sheet of £18m or greater; and/or
A company size of 250 employees or greater.

Completed Carbon Reduction Initiatives

As a relatively new organisation we are on the initial stages of our journey to Net Zero. We have developed a multi-year action plan which outlines the initiatives we will be undertaking to take us to our Net Zero position by no later than 2040. Our action plan contains a wide range of environmental management measures and projects including, but not limited to:

Training for our team
Engaging with our local community and supplychain
Biodiversity
Energy conservation measures
Green data storage

We include our net zero action plan below:

AREA	ACTIVITIES	KPI / OBJECTIVE	TIMESCALE FOR DELIVERY	MEASUREMENT	RAG (Red, Amber Green)	INTERNAL RESOURCES	EXTERNAL RESOURCES	ENGAGEMENT	MONITORING, REPORTING AND ASSESSING PERFORMANCE ISSUES
Carbon literacy training	Deliver carbon literacy training [4-hours per employee biannually] to raise awareness about the importance of carbon reduction and encourage the adoption sustainable practices at work/in their personal lives.	100% of FLEXZO AI employees to undertake training every two years.	31.03.2026	100%		Sustainability Executive Sponsor – will provide governance-level oversight, driving strategic integration of sustainability across all business functions. Executive Senior Management Team – will set direction, allocate resources, and ensure that carbon neutrality and sustainability commitments are embedded into our operational and delivery frameworks. Line Managers/Team Leaders – will play an active role in mentoring and supporting individuals engaged through carbon neutrality and sustainability pathways, ensuring integration into teams and tracking progress. Individual team members – will be responsible for undertaking their designated actions within this action plan	Social Value Delivery Experts including: – Carbon Neutrality and Sustainability Advisors – help develop and deliver carbon neutrality and sustainability programme – Carbon Neutrality and Sustainability Trainers – VCSE to support with community engagement – Data storage providers – Supplychain	We will engage with key stakeholders, including the Authority, social value beneficiaries and organisations within the VCSE, through regular meetings/surveys/collaborative workshops. This will ensure their voices are heard and valued throughout the process and we create a shared understanding of Social Value objectives and work together towards achieving meaningful outcomes	Monitoring and reporting on the delivery of Social Value requirements will ensure accountability and transparency in our initiatives. We will implement a robust framework that includes regular assessments, stakeholder engagement and clear reporting mechanisms. Our metrics will serve as benchmarks to evaluate our progress and impact effectively. Using Red, Amber, Green (RAG) traffic light system we will conduct monthly/quarterly reviews to track performance against these indicators, ensuring that we remain on target. Data collection will involve both quantitative metrics/qualitative feedback from beneficiaries, enabling us to gain a comprehensive understanding of our activities’ effectiveness. To enhance our monitoring efforts, we will engage with relevant stakeholders. Regular stakeholder meetings will provide a platform for open dialogue, allowing us to gather insights, address concerns and adjust our strategies. We will compile regular reports summarising our findings/performance against KPIs/any challenges encountered. These reports will be shared with relevant stakeholders to maintain transparency/foster trust in our commitment to delivering Social Value. In the event of performance issues, we will promptly initiate a corrective action plan. This plan will involve identifying the root causes of the issue, proposing actionable solutions and assigning responsibilities for implementation. We will communicate transparently with all stakeholders throughout this process, providing updates on progress and adjustments made.
			31.03.2027	100%
			31.03.2028	100%
			31.03.2029	100%
			31.03.2030	100%
			31.03.2031	100%
			31.03.2032	100%
			31.03.2033	100%
ISO-14001 awareness	Deliver ISO-14001 awareness training annually	100% of FLEXZO AI employees to undertake training annually.	31.03.2026	100%
			31.03.2027	100%
			31.03.2028	100%
			31.03.2029	100%
			31.03.2030	100%
			31.03.2031	100%
			31.03.2032	100%
			31.03.2033	100%
Energy Management	Transition to renewable energy sources for all our electricity needs by 2028 and then maintain this renewable power usage.	100% of FLEXZO AI power usage from renewable sources by 2028.	31.03.2026	50%
			31.03.2027	75%
			31.03.2028	100%
			31.03.2029	100%
			31.03.2030	100%
			31.03.2031	100%
			31.03.2032	100%
			31.03.2033	100%
Water, to include system infrastructure maintenance and wastewater management		Undertake a water usage audit across FLEXZO AI to identify areas of high usage	31.03.2026	Audit completed
		Implement a routine inspection schedule for plumbing fixtures, pipes, and appliances to identify leaks and inefficiencies.	31.03.2027	6-monthly inspections
		Invest in water-efficient fixtures e.g. low-flow toilets, faucets	31.03.2028	Fixtures fitted
		Install smart irrigation systems and rainwater harvesting systems to reduce reliance on potable water	31.03.2029	Fixtures fitted
		Deliver Water Efficient Practices Training to all staff	31.03.2030	100%
		Launch an internal campaign (posters, newsletters) highlighting the importance of conserving water and showcasing water-saving tips	31.03.2031	Campaign delivered
		Deliver Water Efficient Practices Training to all staff	31.03.2032	100%
		Install smart meters to continuously monitor water usage and identify unusual patterns that indicate leaks or inefficiencies.	31.03.2033	Fixtures fitted
Waste prevention and management including waste hierarchy and segregation	Deliver a ‘Waste Wise’ workshop annually to the FLEXZO AI team with an alternating focus on workplace and the home.	Workplace focus	31.03.2026	1 workshop lasting 3 hours
		Home focus	31.03.2027	1 workshop lasting 3 hours
		Workplace focus	31.03.2028	1 workshop lasting 3 hours
		Home focus	31.03.2029	1 workshop lasting 3 hours
		Workplace focus	31.03.2030	1 workshop lasting 3 hours
		Home focus	31.03.2031	1 workshop lasting 3 hours
		Workplace focus	31.03.2032	1 workshop lasting 3 hours
		Home focus	31.03.2033	1 workshop lasting 3 hours
Reducing single use plastics in accordance with the Environmental Protection (plastic straws, cotton buds and stirrers) (England) Regulations 2020, related Regulations in place across Devolved Administrations and all future waste related regulations.	Reduce single use plastics across FLEXZO AI	Year on year decrease in the use of single use plastics until 100% is attained and then maintain this rate.	31.03.2026	50%
			31.03.2027	75%
			31.03.2028	100%
			31.03.2029	100%
			31.03.2030	100%
			31.03.2031	100%
			31.03.2032	100%
			31.03.2033	100%
Maximising public transport use.	Increase % of journeys using public transport	Undertake audit of journeys by car and public transport undertaken by the FLEXZO AI team	31.03.2026	Complete audit
		Increase % of journeys undertaken using public transport from audit baseline	31.03.2027	10%
			31.03.2028	15%
			31.03.2029	20%
			31.03.2030	25%
			31.03.2031	30%
			31.03.2032	36%
			31.03.2033	40%
Energy efficiency	Investing in energy efficiency improvements across all facilities, targeting a 20% reduction in energy consumption by 2030.	Invest in energy efficiency improvements in our facilities	31.03.2026	5%
			31.03.2027	7.50%
			31.03.2028	10%
			31.03.2029	15%
			31.03.2030	20%
			31.03.2031	22%
			31.03.2032	24%
			31.03.2033	26%
Sustainable transport	Promoting sustainable transportation options for employees, including electric vehicle (EV) incentives and public transit subsidies, aimed at decreasing business travel emissions by 30% within five-year period.	Decrease business travel emissions by 30% within a 5-year period.	31.03.2026	Complete audit
			31.03.2027	10%
			31.03.2028	15%
			31.03.2029	20%
			31.03.2030	30%
			31.03.2031	32%
			31.03.2032	34%
			31.03.2033	35%
Sustainable sourcing and procurement practices	Implement sustainable sourcing and procurement practices.	Assess our current procurement processes	31.03.2026	Completed
		Define sustainability standards for suppliers	31.03.2027	Defined standards
		Develop a sustainable procurement policy	31.03.2028	Developed policy
		Implement the policy	31.03.2029	Implemented policy
		Provide free resources to existing suppliers	31.03.2030	Resources provided
		Monitoring	31.03.2031	Monitoring
		Monitoring	31.03.2032	Monitoring
		Monitoring	31.03.2033	Monitoring
Maintain ISO 14001 compliance	Maintain ISO 14001 compliance	Maintain accreditation and compliance	31.03.2026	Maintained
		Maintain accreditation and compliance	31.03.2027	Maintained
		Maintain accreditation and compliance	31.03.2028	Maintained
		Maintain accreditation and compliance	31.03.2029	Maintained
		Maintain accreditation and compliance	31.03.2030	Maintained
		Maintain accreditation and compliance	31.03.2031	Maintained
		Maintain accreditation and compliance	31.03.2032	Maintained
		Maintain accreditation and compliance	31.03.2033	Maintained
Carbon Offsetting	To offset at least 100% of our remaining emissions by 2040 through verified reforestation, renewable energy projects, and community-based initiatives that provide social co-benefits.	Offset emmissions	31.03.2026	15%
		Offset emmissions	31.03.2027	20%
		Offset emmissions	31.03.2028	25%
		Offset emmissions	31.03.2029	30%
		Offset emmissions	31.03.2030	35%
		Offset emmissions	31.03.2031	40%
		Offset emmissions	31.03.2032	45%
		Offset emmissions	31.03.2033	50%
Telecommuting and flexible work options	We encourage telecommuting and flexible work arrangements whenever possible and practicable to reduce our vehicular emissions	100% of employees supported to work flexibly where possible and practiable	31.03.2026	100%
			31.03.2027	100%
			31.03.2028	100%
			31.03.2029	100%
			31.03.2030	100%
			31.03.2031	100%
			31.03.2032	100%
			31.03.2033	100%
Supplychain	Explore and implement collaborative ways of working with our supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero greenhouse gas emissions	Complete a supplychain assessment and engagement process	31.03.2026	Enhanced collaboration with supplychain. Increased awareness & commitment to sustainability. Development of best practices and innovative solutions for ongoing environmental responsibility. Decrease in emissions.
		Undertake a co-creation workshops with our supplychain to develop joint objectives	31.03.2027
		Implement the agreed initiatives including monitoring and reporting of decrease in emissions	31.03.2028
			31.03.2029
		Hold a co-review workshop to discuss success and scaling	31.03.2030
		Implement the scaled initiatives including monitoring and reporting of decrease in emissions	31.03.2031
			31.03.2032
			31.03.2033
Biodiversity	Explore and implement ways to enhance the natural environment such as habitat creation, increasing biodiversity such as pollinators	Biodiversity awareness training rolled out to all staff members	31.03.2026	100%
			31.03.2027	100%
		Undertake site assessment and planning for FLEZXO AI estates and facilities	31.03.2028	Complete
			31.03.2029	Complete
		Implement our agreed habitat changes e.g. bug hotels, pollinator gardens	31.03.2030	Implemented
			31.03.2031	Implemented
		Evaluation of habitat changes	31.03.2032	Evaluated
		Scaling of successful schemes	31.03.2033	Implemented
Reconnecting with the environment	Explore, design and implement activities to reconnect our team and the wider community with the environment and increase awareness of ways to protect and enhance it.	Deliver awareness training to our internal team	31.03.2026	100%
		Work with a VCSE organisation to engage with our local community via workshops, interviews and focus groups to identify reconnection opportunities	31.03.2027	1 workshop
			31.03.2028	2 focus groups
			31.03.2029	10 interviews
		Deliver agreed opportunities within our local community e.g. sustainability challenges and competitions	31.03.2030	Implemented
			31.03.2031
			31.03.2032
		Scaling of successful schemes	31.03.2033	Implemented
Volunteering	Explore volunteering opportunities for the contract workforce, e.g. undertaking activities that encourage direct positive impact	Implement a volunteer policy to enable each WTE staff member to undertake volunteer activities linked to the environment e.g. litter picks etc.	31.03.2026	1 day of volunteering per WTE staff member
			31.03.2027
			31.03.2028
			31.03.2029
			31.03.2030	2 days of volunteering per WTE staff member
			31.03.2031
			31.03.2032
			31.03.2033
Green Data Storage	Maintain active engagement with AWS and Google Cloud to stay informed about their latest sustainability innovations and incorporate those solutions into our operations.	Maintain active engagement with AWS and Google Cloud to stay informed about their latest sustainability innovations and incorporate those solutions into our operations.	31.03.2026	Relationship maintained
			31.03.2027
			31.03.2028
			31.03.2029
			31.03.2030
			31.03.2031
			31.03.2032
			31.03.2033
Green Data Storage	Explore emerging technologies such as storage-class memory and tape storage for long-term archival solutions to further reducing our carbon footprint Utilising AI for Predictive Data Management: By leveraging artificial intelligence, we aim to better understand data usage patterns and optimise resource allocation accordingly to allow us to proactively manage our data storage needs, minimising energy waste and enhancing system performance.	Explore emerging technologies and utilising AI further within our operational processes.	31.03.2026	Emerging technologies explored, AI utilised more widely.
			31.03.2027
			31.03.2028
			31.03.2029
			31.03.2030
			31.03.2031
			31.03.2032
			31.03.2033
Net Zero	Acheive NET ZERO by no later than 2040.	Year on year reduction in emissions from baseline year.	31.03.2026	15%
			31.03.2027	18%
			31.03.2028	30%
			31.03.2029	39%
			31.03.2030	48%
			31.03.2031	53%
			31.03.2032	58%
			31.03.2033	63%

Declaration and Sign Off

This Carbon Reduction Plan has been completed in accordance with PPN 06/21 and associated guidance and reporting standard for Carbon Reduction Plans.

Emissions have been reported and recorded in accordance with the published reporting standard for Carbon Reduction Plans and the GHG Reporting Protocol corporate standard and uses the appropriate Government emission conversion factors for greenhouse gas company reporting.

Scope 1 and Scope 2 emissions have been reported in accordance with SECR requirements, and the required subset of Scope 3 emissions have been reported in accordance with the published reporting standard for Carbon Reduction Plans and the Corporate Value Chain (Scope 3) Standard⁹.

This Carbon Reduction Plan has been reviewed and signed off by the board of directors (or equivalent management body).

Signed on behalf of the Supplier:

HEALSGOOD AI LIMITED

JACK HENDERSON

Date: November 2024

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